Customer Service
Here's some information regarding our customer service policies. If you have any questions that aren't answered here, please get in touch.
Delivery
Postage is free in the UK, and £4 per book worldwide.
We ship books in a padded envelope (or box for large orders). Single orders are sent by first class post (UK) and airmail (international). Delivery times on single-copy orders are:
UK: 3-5 working days.
Rest of the world: 5-10 working days.
If there's likely to be a delay with your order, we'll get in touch and let you know.
Lost and damaged books
If you receive a damaged book from us, or if it doesn't arrive at all, please get in touch and we'll arrange a replacement copy for you.
Contacting us
Our contact details are here. We recommend getting in touch via email: we don't maintain a full-time office staff, so there's not always somebody by the phone, but emails can reach us wherever we are.